Frequently Asked Questions
How can I exchange my order?
You can exchange your order by filling out the return form you have received with your order. Write clearly for which item and which size you would like to return. As soon as we have received your return, we will send you the requested item (subject to stock).
How long does it take to receive my money back?
As soon as we have received your return, we will refund the amount within 14 days.
When will I receive my order?
Orders placed before 17.30 hrs are sent the same day and delivered the next working day. For orders outside The Netherlands, different delivery times apply.
How do I return my order?
Within a trial period of 14 days you can return your order. Fill in the return form you have received with your order and sent the order to the address in the form.
What are the shipping costs?
Free shipping on orders above 100 euro within The Netherlands. Different rates apply for EU countries and worldwide shipping.
Where can I try your products? Do you have a Brand Store?
You can order as much items as you like, and return the ones that you don't like or which doesn't fit. If you want to visit a shop, please check-out the Stores that also sell Deblon Sports.
I would like to call you for personal advice?
We don't have a telephone number, but when you sent an email to firstname.lastname@example.org with your phone number, we will get back to you as soon as possible.